Course and Presentation:

Do end-user organizations understand the challenges facing an ITAD company going through a certification process? How difficult is it to roll out a certification?

Oct 2, 2023

Analyst: David Daoud

David Daoud is Principal Analyst at Compliance Standards LLC. He has been covering the sector since 2003, while analyzing and forecasting the technology sector. David conducts primary and secondary research and offers advisory services to both the demand and supply sides. David can be reached via his cell phone or WhatsApp at +1 (508) 981-6937.

Do end-user organizations understand the challenges facing an ITAD company going through a certification process? How difficult is it to roll out a certification?

Rike Sandlin Rivervista Partners LLC info@rivervistapartners.com 769-218-9825

Lecturer: Rike Sandlin
Rivervista Partners LLC
info@rivervistapartners.com
769-218-9825

Highlights:

• From an enterprise perspective, key stakeholders must be involved in IT decision-making for sustainability and security reasons.
• Organizations that are well-organized and have systems and processes that are documented have an easier path to achieving ITAD services certification than those not as prepared.
• Achieving certification requires a commitment from the top down of resources, including budget, timeline, leadership, and internal/third-party costs.
• Certification may require licensing from various bodies (R2, Siri, e-Stewards, ISO, etc.) with varying costs.

Rike’s assessment:

From the enterprise perspective, specifically the enterprise IT asset manager or enterprise procurement, one of the key elements is to bring more stakeholders together because you know the sustainability, security, financial leaderships should have a voice in the decision process. It shouldn’t just be an IT decision. And if you bring those other voices into the room and get their input, I think you wind up requiring certification because they’re all going to recognize the risk side of this and want to ensure that the risk is dealt with. Those organizations that are well organized and have systems and processes that are well documented, that are very good at their craft and have the expertise and the knowledge, they have an easier path than those that are disorganized and have not considered how to be professional about providing ITAD services. But in either case, it is a commitment from the top down, top levels of leadership throughout the organization in the ITAD organizations, to say “we are going to commit to being certified to this standard and we have a timeline, we have a budget, we have leadership that’s going to tackle these different issues,” but it is a commitment. Some organizations have the wherewithal to handle it internally, so they have the knowledge and skill set to be able to implement management systems and pursue certifications themselves, but many organizations hire a consultant to help achieve that certification. These consultants should have a methodical approach to helping guide the organization through the process of writing the procedures, implementing the training, implementing the record keeping, the ERP system requirements, all the different security requirements and all these different aspects that the certifications require. Typically, for a single facility it might be $20,000 to $50,000 commitment over the course of a year or so. That’s what I typically see out there. Some of that’s internal costs, some of that’s third-party costs, some of that is the cost of hiring the certifying body or the auditor, some of that is just the business costs of implementing the systems. Licensing from R2, Siri, e-Stewards, ISO, or Rios have different prices. But it is a big commitment, and I don’t want anyone to think that it’s not.

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FAQs

What is the ITAD Academy?

The ITAD academy is a platform dedicated to the spreading of best practice on issues related to enterprise IT asset disposition and recycling. The platform aims at bringing experts and industry leaders, as well as advanced practicioners of ITAD in businesses to share how to think about the practice, how to design it, how to deploy it and how to track and audit. Contents and courses here seek to address issues spanning from data security and the environment, to understanding the secondary market and its pitfalls and benefits.

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The ITAD.Academy is a unit of Compliances Standards LLC (CS), a research and advisory firm solely dedicated to ITAD.  CS shares some of its research content with the Academy, in particular on peer benchmarking and current practices. CS can be found at https://ComplianceStandards.com.

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The experts called upon to contribute to the content in the Academy are specialists in the whole spectrum of ITAD, IT Asset Managment, information technology, and general management.  Principal Analyst David Daoud has been research technology since the late 1990s, and started tracking ITAD in 2003 as IDC Research Director. David brings a network of experts with a wealth of knowledge and decades of experience. The bios of each expert participating in the lectures and courses are added to the course description so as to showcase their expertise and areas of knowledge.

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